Refund and cancellation policy

Refund and cancellation policy

Our refund policy has been devised to define the situations under which Tuxcedo Technology Private limited will provide a refund, the procedure for claiming a refund and the responsibility of Tuxcedo Technology in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.

Our refund policy covers the refunds by Tuxcedo Technology and/or a website owned and managed by Tuxcedo Technology digital agency India. This policy does not have any application for companies which are not owned or controlled by Tuxcedo Technology or for persons not employed or managed by Tuxcedo Technology. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which Tuxcedo Technology website link.

Eligibility for refund

At Tuxcedo Technology a creative digital agency India every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:

Website
Web / Graphic design
SEO & Counslting Services
Delivery Time
Full refund: In cases where the project has not been started or if the initial design style has not been approved.
The Full Refund policy will initiate after receive the upfront payment date and will take 180 Days to refund the amount.
Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style.
The partial refund will be in proportion to the work completed.
No refunds: If the project has been completed and uploaded on the server.